Introduction
At North Valley Arbor Management dba North Valley Tree Service, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your personal information when you visit our website.
This privacy notice discloses the privacy practices for nvtree.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared?
- What choices are available to you regarding the use of your data?
- The security procedures are in place to protect against the misuse of your information.
- How you can correct any inaccuracies in the information.
Nvtree.com is sent through encryption and has an SSL certificate with Let’s Encrypt Certificate Authority. Our site’s SSL certificate ensures that all information sent to and from it is encrypted for your safety. We value your personal information over anything else.
1. Scope
This policy applies to visitors and users of our website, as well as customers and prospective customers who interact with our business online.
2. Information We Collect
We are the sole owners of the information collected on this site. We only have access to/collect information you voluntarily give us via email or other direct contact. We will not sell or rent this information to anyone.
We will use your information to respond to you regarding why you contacted us. We will not share your information with any third party outside of our organization other than as necessary to fulfill your request, e.g., to ship an order.
Unless you ask us not to, we may email you in the future to tell you about services or changes to this privacy policy.
We may collect the following categories of personal information when you visit our website or interact with our business online:
- Identifiers: Name, email address, mailing address, phone number, IP address, and other unique identifiers.
- Commercial Information: Records of products or services purchased, obtained, or considered, and other purchasing or consuming histories.
- Internet or Other Electronic Network Activity: Information on your browsing behavior, search history, and interactions with our website or advertisements.
- Geolocation Data: Physical location or movements derived from your IP address or device location settings.
- Payment Information: Credit card numbers, billing information, and transaction history when purchasing products or services.
- Inferences: Inferences drawn from any of the above to create a profile about your preferences or behavior.
3. How We Collect Information
We collect personal information through the following methods:
- Directly from You: When you voluntarily provide it to us, such as by filling out forms, subscribing to newsletters, or purchasing products.
- Automatically from Your Device: When you browse our website, we may automatically collect information using cookies, web beacons, or similar tracking technologies.
4. Purpose of Collecting Information
We collect your personal information for the following business purposes:
- To process transactions and fulfill orders.
- To personalize your experience on our website.
- To improve website functionality and analyze usage trends.
- To detect and prevent fraud, security breaches, and malicious activity.
- To comply with legal obligations and enforce our policies.
5. Sharing of Personal Information
We do not sell your personal information. However, we may share your information with third parties for business purposes, including:
- Service Providers: We may share your personal information with vendors and service providers who assist us with operating our website, processing transactions, delivering products, or managing marketing efforts.
- Business Transfers: Your personal information may be transferred to the acquiring entity in the event of a merger, acquisition, or asset sale.
- Legal Compliance: We may share your personal information to comply with applicable laws, regulations, or legal processes.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your browsing activity on our website. This helps us understand how you use our site, personalize your experience, and improve our services.
You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
7. Your Rights
As a California resident, you have specific rights regarding your personal information, including:
- Right to Know: You have the right to request information about the categories of personal information we collect, the sources of that information, the business purposes for collecting it, and the third parties with whom we share it.
- Right to Delete: You can request the deletion of your personal information, subject to certain exceptions (e.g., information needed to complete transactions or comply with legal obligations).
- Right to Correct: You can request correction of inaccurate personal information.
- Right to Limit Use of Sensitive Information: You can request limits on how sensitive information (e.g., precise geolocation or financial data) is used or disclosed.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
8. How to Exercise Your Rights
If you wish to exercise any of the rights mentioned above, please contact us at hr@nvam.us. We may need to verify your identity before processing your request.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period ends, we will securely delete or anonymize your data.
10. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee the absolute security of your information.
11. Children’s Privacy
Our website is not intended for children under 16; we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under 16, we will promptly delete it.
12. Changes to This Policy
We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically for any updates.
13. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
North Valley Arbor Management
(530) 898-8153
hr@nvam.us