What They Say
" I was referred to Tom Bettencourt and North Valley Tree Service by an arborist I had engaged over the past four years who recently retired. After moving to my new home, I contacted Tom for an estimate for some tree trimming. Thank goodness Tom noticed an unhealthy Oak tree in my back yard. He also noticed that it was leaning forward. He advised that it was just a matter of time before that tree fell, probably forward, which would damage that side of my new home. He recommended that the tree be removed at some point in the near future because it could not be healed. Tom explained the problem with the tree and the reason it could not be saved. I authorized North Valley Tree Service to trim the trees we discussed and also to remove the unhealthy Oak tree. Due to the fact that the space in the back yard was a very tight squeeze, Tom was able to obain permission from my new neighbor to bring his truck and crew onto that property. The crew from North Valley Tree Service arrived at my home on the scheduled morning not only on time but 30 minutes early to discuss with me what they planned to do. They all ready knew this was a brand new home and they confirmed that they would be very careful. When I returned home for lunch, the crew had completed the job and had left. They did the most wonderful job. The trees were trimmed beautifully and the Oak tree had been removed leaving only a whisper of a stump. Everything was left clean and tidy - I did not have to spend my lunch hour sweeping up a mess. The house was not touched. I was extremely happy with the work and with the knowledge and professionalism of all the personnel at North Valley Tree Service. Not only will I call on North Valley Tree Service again when needed, I highly recommend them. North Valley Tree Service is the best!! Thank you so much for the wonderful job and for taking care of my house as well!! "
" Marsha and I want to thank you and your crew for helping us. Our new half acre property had been neglected for over a decade, probably longer. We wanted to keep as many of the existing trees and landscaping as we could but were faced with a project so huge that we seriously considered not even purchasing the place. Thanks to you, we not have 11 trees over 30 feet in height that look fabulous and safe. We also have another dozen mature plants and shrubs I was positive could not be saved, but your crew was so careful and knowledgeable, each one will be in our yard for years to come. The crew and equipment you sent were spectacular. In a day and a half they transformed a half acre and created a perfect setting for our new home. You really deserve to be commended on your performance. You added value and a great deal of enjoyment to our new home. Thank you, Tom. A great job, a great experience, and a wonderful value! You've got the most kind and fun crew we've ever met. Great people! "
" Couldn't be more pleased with the job your crew did - very efficient, attention to detail, clean up was excellent. Was fascinated by the removal job of the Pine tree - What precision! Thank you - job well done! "
" The crew who cleaned up the backyard, which had a downed birch tree and large and small redwood branches all over, did a splendid job. They left the yard looking terrific. I appreciate all your work and effort. "
" My neighbor recommended your services after I asked her who trimmed her Oak tree. I checked out your web site and read all the testimonials. I'm usually suspect of testimonials on the web but after having your crew here yesterday, I know that every one on your site is sincere and true. Your crew did a wonderful job on our tree. They were friendly and professional. The tree looks great and is much happier. Our yard was actually cleaner after your crew finished the job than it was before they started. I usually don't write many letters but you and your crew deserve this one. Thank you and your crew again for doing such a fine job. "